You can use this functionality when :
1) When you click an Invoice and the PDF didn't load successfully or you have encountered an error while processing the file you can use the "Replace PDF" functionality.
To do this :
1) In the Invoice click "Replace PDF"
2) click "Browse" and select the replacement Invoice and click "open"
3) once selected hit "Replace PDF"
Note : To ensure accuracy, please review the line items and data fields to confirm their correspondence with the recently uploaded invoice. If any modifications are required to accurately reflect the invoice details, please add, delete, or update the relevant information to correspond to the correctness of the Invoice.
2) The Replace PDF can also be used to update and replace duplicate Invoice.
In instances where the system has ingested the 1st invoice, and subsequent notification is received from the provider regarding the necessity of a replacement due to an error in the original submission (for example, they sent an invoice with wrong code, incorrect amount, missing line item and etc.) since the system has already ingested the 1st invoice any attempt to send a new one will be rejected by the system as it will be detected as "Duplicate". In such cases, use the "Replace PDF" function to update the existing invoice with the correct version. Update, add or delete any line item that will correspond to the correctness of the Invoice.